delivery information
LIVRAISONS COVID19 
Livraison Belgique pour les produits Thrustmaster & Next Level Racing
For packages weighing less than 30kg = €6.72 including tax
More than 30kg + pallet = €42.35 incl. VAT
Delivery Netherlands for Thrustmaster & Next Level Racing products
For packages weighing less than 30kg = €8.49 including tax
More than 30kg + pallet = €60.54 incl. VAT
Delivery Luxembourg for Thrustmaster & Next Level Racing products
For packages weighing less than 30kg = €8.49 including tax
More than 30kg + pallet = €60.54 incl. VAT
Delivery France for Thrustmaster products(only)
For packages weighing less than 30kg = €11.49 including tax
Delivery Germany for Thrustmaster products(only)
For packages weighing less than 30kg = €11.49 including tax
All orders placed on the site will be shipped and delivered, BUT, due to COVID-19, we cannot meet usual deadlines and there are still delay disruptions in deliveries. As the system still remains very disrupted and there are many packages "on hold" due to the last confinement period which are now being transported. There is therefore always a significant delay of several days or even weeks linked to the delivery of packages by carrier companies.
Regarding Tracking Numbers:
For each shipment you receive a tracking number by email, but this is not necessarily valid immediately because it must be flashed by the company shipping the package.
If you have any worries, do not hesitate to contact us at +32 (0) 486 13 65 44 or by email at info@simbelgium. be
COVID19 DELIVERY
Delivery Belgium for Thrustmaster & Next Level Racing products
For packages under 30kg = €6.72 TTC
More than 30 kg + pallet = €42.35 TTC
Delivery Netherlands for Thrustmaster & Next Level Racing products
For packages under 30kg = €8.49 TTC
More than 30kg + pallet = €60.54 TTC
Delivery Luxembourg for Thrustmaster & Next Level Racing products
For packages under 30kg = €8.49 TTC
More than 30kg + pallet = €60.54 TTC
Delivery France for Thrustmaster products (only)
For packages under 30kg = €11.49 TTC
Delivery Germany for Thrustmaster products (only)
For packages under 30kg = 11.49€ TTC
All orders placed on the site will be shipped and delivered, but due to COVID-19 we are unable to meet the usual deadlines and there are still disruptions to delivery times. Because the system is still very disrupted and there are many packages "on hold" due to the last containment period that are now being sent. There is therefore still a significant delay of several days or even weeks regarding the delivery of the packages by the transport companies.
With regard to serial numbers:
You will receive a tracking number by email with each shipment, but this is not necessarily immediately valid as it must be flashed by the company shipping the package.
Less to worry about, don't hesitate to contact us at +32 (0) 486 13 65 44 or by post at info@ simbelgium.be
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We deliver everywhere in Belgium. You must be present during the delivery of your package to allow delivery in the best possible conditions. Transport does not include delivery to floors which remains at the approval of the driver.
Upon receipt of the goods, the customer must immediately check their condition and conformity. All complaints relating to a defect in the goods delivered, to an inaccuracy in the quantities or to an incorrect reference in relation to the order confirmed by the company France Simulator, must be made in writing on the transport slip. If the goods are damaged, the product must be refused and the cause must be stated in writing on the transport slip.
Furthermore, the company Sim Belgium reserves the right to refuse any order from a customer with whom an ongoing dispute exists.
Delivery delay
If the ordered item is available in stock, the order preparation time is 2 to 4 working days after payment validation. The average shipping time is approximately 1 to 6 weeks depending on the products for Belgium. For all orders placed before 9:00 a.m. and upon validation of receipt of payment, shipping will take place 2 to 4 days later. If out of stock, restocking time is approximately 8 weeks. Shipping times will only begin from the date of payment of the order.
In the event of force majeure or exceptional events (natural disaster, epidemic, strikes, etc.) delaying or prohibiting the delivery of the goods, the company Sim Belgium is released from all liability. In all cases, on-time delivery can only occur if the customer is up to date with his obligations towards the company Sim Belgium.
Any cancellation of an order, whatever the reason, and accepted by the company Sim Belgium will only entitle you to a refund of the sums paid.
No compensation relating to this cancellation can be requested.
The customer must check upon delivery the good condition of the packages and their contents, in the event of damage or missing product, specify their detailed reservations on the delivery note and confirm them, within three days of delivery, by telephone, mail or email to the company Sim Belgium and by registered mail addressed to the carrier itself.
_________________________________________________________________________
We deliver everywhere in Belgium. It is mandatory to be present at the time of delivery of your package to ensure delivery in the best possible conditions. The transport does not include delivery to the floor, which is subject to the driver's approval.
Upon receipt of the goods, the customer must immediately check their condition and conformity. All complaints regarding a defect in the delivered goods, an inaccuracy of quantities or an incorrect reference to the order confirmed by the France Simulateur company must be stated in writing on the transport note. If the goods are damaged, it is necessary to refuse the product and state the cause in writing on the transport note.
In addition, the Sim Belgium company reserves the right to refuse any order from a customer with whom there is an ongoing dispute.
Delivery times
If the ordered item is in stock, the preparation time for the order is 2 to 4 working days after validation of the payment. The average shipping time is approximately 1 to 6 weeks, depending on the products for Belgium. For any order placed before 9:00 am and after validation of receipt of payment, shipment will take place 2 to 4 days later. In the event of a stock shortage, the restocking time is approximately 8 weeks. The shipping time only starts from the date of payment of the order.
In the event of force majeure or exceptional events (natural disaster, epidemic, strike, etc.) that delay or prevent the delivery of the goods, the company Sim Belgium is released from all responsibility. In all cases, delivery within the deadlines can only take place if the customer is aware of his obligations towards the Sim Belgium company.
Any cancellation of the order, for whatever reason, and accepted by the Sim Belgium company entitles you to the sole refund of the amounts paid.
No compensation can be requested for this cancellation.
The customer will have to check the good condition of the packages and their contents during delivery, in case of damage or missing product, will indicate his reserves in detail on the delivery note and will notify them by telephone, post or e-mail within three days of delivery. -email to the company Sim Belgium and confirm by registered letter AR to the carrier himself.